Shipping policy
Thank you for purchasing consumer electronics from TEAMJOY SLEEVE STATEMENT LLC. Our team uses robust protective packaging for every electronic device to ensure your items arrive safely and correctly, and we aim to complete deliveries within a practical time frame.
Order Processing Time. Once your order confirmation is received, all purchases will be processed within 1-3 business days, excluding weekends and public holidays. Processing durations may be lengthened when facing heavy order volumes during peak shopping seasons. We will notify customers right away if any substantial delays arise.
Shipping Rates and Delivery Estimates. Shipping fees for your order will be calculated and shown on the checkout page. Standard Shipping carries an estimated transit period of 15 business days. These delivery times serve only as estimates and may change because of courier hold-ups, customs clearance procedures, severe weather, logistical limitations or public holidays.
Shipment Confirmation and Order Tracking. When your parcel leaves our warehouse, you will receive an email shipment notice that comes with tracking information. Tracking details generally become available within 24-48 hours after shipment. You can check the transit progress of your electronics package through the provided tracking link.
Incorrect Address Disclaimer. Please confirm your delivery address is complete and accurate before finishing checkout. TEAMJOY SLEEVE STATEMENT LLC will not be liable for parcels delivered to wrong or incomplete addresses provided by customers. If a package is returned as a result of address errors, reshipping fees will apply.
Lost or Damaged Packages. If your parcel gets lost while in transit, please contact us within 7 days after the expected delivery date so we can start an investigation. If electronic merchandise arrives damaged upon receipt, reach out to our support team within 48 hours after delivery and attach clear photos of damaged products and packaging. We will assess your claim and resolve the issue rapidly.
Electronics Handling and Usage Notice. Every electronic gadget needs to be operated in line with the user manual included in your package. TEAMJOY SLEEVE STATEMENT LLC accepts no responsibility for malfunctions or damage caused by mismatched power supplies, unauthorized disassembly, incorrect operation or other improper use of electronic goods.
International Shipping and Customs Notice. Cross-border shipments may incur customs duties, import taxes and other related charges set by the destination nation. All such expenses fall to the customer and are not included in product prices or delivery charges.
Contact Information. If you have any questions relating to this Shipping Policy, please contact TEAMJOY SLEEVE STATEMENT LLC at 8195-7803 CALVARY RD CAMPBELLSVILLE, KY 42718; phone +1 413-738-1589; email contact@tjsleevest.com.